I kindly ask that all appointments be canceled or rescheduled at least 24–48 hours in advance. Cancellations made within 24–48 hours of your appointment will be subject to a 50% charge of the scheduled service. However, if you choose to reschedule within the 24-48 hour window, the fee may be waived.

No-call/no-shows will be charged 100% of the service total. Clients who do not pay the required cancellation or no-show fee will not be able to book future appointments.

There is a 15-minute grace period from the start of your appointment time. If you arrive later than 15 minutes, I may need to reschedule your appointment and a cancellation fee may apply.

For all extension services, a consultation is required prior to booking to ensure we create the best plan for your hair goals.

I understand that emergencies and unexpected situations happen, and I always try to be as understanding as possible. Fees may be waived at my discretion in the case of genuine emergencies.

Clear and open communication is very important to me—please don’t hesitate to reach out if you have any questions or concerns. I’m always here to help!